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Human Resources Director
DC - Washington
Opportunity Snapshot
This high impact opportunity offers you a leadership role for an exciting new contract with the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE). The contract calls for this program to expand significantly in the first two years, and we anticipate this to be a transformational force in our continued growth. We are hiring impact players with an eye on the future that can play a key role in our success story.
As HR Director, you will take full ownership of HR delivery for this high profile contract as you further develop and expand the existing HR service platform to become an active driver in the growth of the contract. This is a true generalist role, initially supporting 400 employees nationwide (both on-site and remote), with a strong emphasis on contract compliance, employee development, recruitment, staffing forecasting, risk management and safety. You will provide leadership internally, to local and regional managers, and build bridges externally with DHS ICE ensuring we meet their needs from an HR perspective.
Pivotal to your success in a dynamic, high velocity start-up environment is your proactive, forward thinking savvy and ability to assess the contract from a broader HR perspective as you implement your creative vision and initiate innovative programs. You won't be afraid to step off the beaten path, challenge the existing paradigm, and develop and drive best practices that can be adopted throughout the organization. Of course, as in any HR role, you know it's all about the people and relationship building and problem solving are at the heart of this role along with a demonstrated ability to work independently at both the strategic and tactical level.
You will be working for G4S and enjoy the stability and resources of a $9 billion company, the world's leading international security solutions group, operating in over 110 countries with more than 585,000 employees. Our values focus on Best People -- we always take care to employ the best people, develop their competence, provide opportunity and inspire them to live our values.
What Else You'll Bring to the Table
In addition to the qualifications detailed above, you must have:
- US citizenship.
- Bachelor's degree; SPHR preferred.
- 10+ years of progressive HR management experience covering a broad range of HR disciplines.
- Proven management skills and impressive as well as assertive leadership qualities.
- Strong negotiation skills and the ability to negotiate, prepare and manage contracts with third party administrators, insurance carriers and consultants.
- Fluency in current HR legal practices and regulations, including HIPAA, COBRA, FLSA, FMLA, EEO, Unemployment, and Workers Compensation.
- Excellent analytical and operational performance skills including HR Metrics (staffing ratios, KPIs, forecasting etc.).
- The ability to persuade others into action through formulation of strong business partnerships.
- Excellent verbal, written and interpersonal communication abilities.
- Strong organizational skills, including the ability to accomplish demanding timeline objectives, multi-task on assignments and be comfortable with change and continuous improvement.
- Sound judgment and the ability to develop and articulate policies and procedures.
- A strong sense of ethics and values.
- A drive to achieve results and high standards of excellence.
- The ability to travel nationwide up to 25% of the time.
Our contract with DHS ICE requires that we conduct extensive "suitability" background checks, and they will conduct their own check of all candidates' suitability for entry on duty. To pass both checks, you will need, at minimum:
- A clean credit history and good current credit standing.
- A criminal record clear of felonies or misdemeanors of a moral or egregious nature.
- A clean driving record.
- A negative result on an initial drug screen and subsequent random drug tests.
With our technical and geographical infrastructure, along with proven success on our current ICE contract, we are positioned extremely well to be awarded and exceed the performance expectations of the Intensive Supervision and Appearance Program (ISAP II) contract scheduled to be awarded on July 20th, 2009. We will look to you to begin work with G4S on the ISAP II contract beginning August 3rd, 2009 and join our week-long training program in Dallas, Texas. You will play a key role in our company's expansion as a world-class government services provider.
What's in It for You
- Ground floor opportunity to make a global impact -- you'll be involved in the full spectrum of HR activities, interacting with both internal and external stakeholders as you influence and impact a global organization. Not to mention, our workforce is diverse, the challenges are intriguing, and the environment is fun.
- Career development -- we are projecting significant growth in the new contract; for example, plans currently call for opening more than fifteen new offices within the next year alone. Your success in this role could set you up to pursue a number of career trajectories, including moving up to a Regional Director level and/or exploring opportunities within other divisions. Our strong commitment to training and employee development includes: 1) initial training consisting of both informative and required DHS/ICE training; and 2) ongoing training using both face-to-face and online learning systems.
- Diverse, meaningful work -- you'll leverage your resourcefulness and creativity in addressing a variety of reports on a day-to-day basis. The services you provide will represent an alternative to detention for program participants, and support ICE's mission of upholding US law while respecting participants' rights.
- Leveraging technology to create a great work environment -- while G4S is a security solutions company, technology is a core part of those solutions. We also take a proactive approach to using technology to the best advantage for our employees as well as our customers.
- Excellent compensation -- we offer competitive salaries and bonus along with a rich benefits package for our full-time employees, including 100% paid medical coverage, three weeks of paid vacation. Also included are holiday and sick time, flexible spending plan, and 401(k) matching benefits.
More About Your Role
If you're a good fit for this position, you already know most of what this job entails. However, to be sure we're providing a complete picture, here are some details.
Reporting to the Program Director, you will provide direct oversight to a team of five personnel, including Regional HR Managers and a HR Compliance Administrator, as you join us at our DC office in the heart of the nation's capital. In general, your responsibilities include:
- Recommending and developing all HR policies and procedures.
- Providing management with proactive HR support to supplement each departments' goals and objectives.
- Responding to and investigating employee complaints.
- Providing recruitment/resourcing support to ISAP II Directors and Managers to ensure that all recruitment/resourcing requirements are met.
- Ensuring the company performs the DHS ICE Suitability Determination Process for all new hires.
- Ensuring compliance with the company CAP process as part of the HR function.
- Coordinating with legal counsel for compliance and any outstanding legal complaints.
- Managing Workers Compensation program.
- Managing benefit contracts and vendors, ensuring that the effective and cost-efficient benefit offerings are provided.
- Performing compensation management, including determination on FLSA status, and competitive compensation structures.
- Developing and implementing Management Development programs.
- Providing oversight of payroll and timekeeping systems and procedures for the ISAP II contract.
Keys to Success
To excel in this role you will assume full ownership of HR delivery for the ISAP II contract, striking an appropriate balance between forward-thinking strategic activities and hands-on execution of the implementation details. You will also exude the right balance of "high polish and common touch" as you effectively interact with a diverse group of internal and external stakeholders from varying backgrounds who have diverse expectations and experiences. You'll have the ability to sell new ways of thinking and behaving, via influence and persuasion, throughout a global organization and motivate stakeholders to embrace the changes. Other facets of success are to:
- Showcase a customer-centric attitude and proactive initiative in seeing what needs to be done and doing it as well as recommending ways to improve processes.
- Grasp the importance of contract compliance and employee relations and bring a proactive and creative approach to HR within those guidelines.
- Leverage your understanding of staffing forecasting to think ahead of the game in recruitment and proactively keep a pool of candidates ready for background clearance and training.
- Remain flexible as things change in a fluid environment.
- Deliver on multiple, competing priorities and challenging timelines while maintaining "grace under pressure" at all times.
- Inspire excellence and make contributions beyond the scope of your position.
If this sounds like the right mix of challenge and opportunity for you, and you meet the minimum qualifications, we want to hear from you!
Who We Are
G4S is the world's leading international security solutions group. We specialize in outsourced business processes in sectors where security and safety risks are considered a strategic threat.
To be the global leader we have adopted strategies that will ensure our people can face the many challenges ahead. Ensuring our front-line teams are attuned to our customers' needs and G4S Values is therefore essential to our future success.
Opportunity Snapshot
This high impact opportunity offers you a leadership role for an exciting new contract with the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE). The contract calls for this program to expand significantly in the first two years, and we anticipate this to be a transformational force in our continued growth. We are hiring impact players with an eye on the future that can play a key role in our success story.
As HR Director, you will take full ownership of HR delivery for this high profile contract as you further develop and expand the existing HR service platform to become an active driver in the growth of the contract. This is a true generalist role, initially supporting 400 employees nationwide (both on-site and remote), with a strong emphasis on contract compliance, employee development, recruitment, staffing forecasting, risk management and safety. You will provide leadership internally, to local and regional managers, and build bridges externally with DHS ICE ensuring we meet their needs from an HR perspective.
Pivotal to your success in a dynamic, high velocity start-up environment is your proactive, forward thinking savvy and ability to assess the contract from a broader HR perspective as you implement your creative vision and initiate innovative programs. You won't be afraid to step off the beaten path, challenge the existing paradigm, and develop and drive best practices that can be adopted throughout the organization. Of course, as in any HR role, you know it's all about the people and relationship building and problem solving are at the heart of this role along with a demonstrated ability to work independently at both the strategic and tactical level.
You will be working for G4S and enjoy the stability and resources of a $9 billion company, the world's leading international security solutions group, operating in over 110 countries with more than 585,000 employees. Our values focus on Best People -- we always take care to employ the best people, develop their competence, provide opportunity and inspire them to live our values.
What Else You'll Bring to the Table
In addition to the qualifications detailed above, you must have:
- US citizenship.
- Bachelor's degree; SPHR preferred.
- 10+ years of progressive HR management experience covering a broad range of HR disciplines.
- Proven management skills and impressive as well as assertive leadership qualities.
- Strong negotiation skills and the ability to negotiate, prepare and manage contracts with third party administrators, insurance carriers and consultants.
- Fluency in current HR legal practices and regulations, including HIPAA, COBRA, FLSA, FMLA, EEO, Unemployment, and Workers Compensation.
- Excellent analytical and operational performance skills including HR Metrics (staffing ratios, KPIs, forecasting etc.).
- The ability to persuade others into action through formulation of strong business partnerships.
- Excellent verbal, written and interpersonal communication abilities.
- Strong organizational skills, including the ability to accomplish demanding timeline objectives, multi-task on assignments and be comfortable with change and continuous improvement.
- Sound judgment and the ability to develop and articulate policies and procedures.
- A strong sense of ethics and values.
- A drive to achieve results and high standards of excellence.
- The ability to travel nationwide up to 25% of the time.
Our contract with DHS ICE requires that we conduct extensive "suitability" background checks, and they will conduct their own check of all candidates' suitability for entry on duty. To pass both checks, you will need, at minimum:
- A clean credit history and good current credit standing.
- A criminal record clear of felonies or misdemeanors of a moral or egregious nature.
- A clean driving record.
- A negative result on an initial drug screen and subsequent random drug tests.
With our technical and geographical infrastructure, along with proven success on our current ICE contract, we are positioned extremely well to be awarded and exceed the performance expectations of the Intensive Supervision and Appearance Program (ISAP II) contract scheduled to be awarded on July 20th, 2009. We will look to you to begin work with G4S on the ISAP II contract beginning August 3rd, 2009 and join our week-long training program in Dallas, Texas. You will play a key role in our company's expansion as a world-class government services provider.
What's in It for You
- Ground floor opportunity to make a global impact -- you'll be involved in the full spectrum of HR activities, interacting with both internal and external stakeholders as you influence and impact a global organization. Not to mention, our workforce is diverse, the challenges are intriguing, and the environment is fun.
- Career development -- we are projecting significant growth in the new contract; for example, plans currently call for opening more than fifteen new offices within the next year alone. Your success in this role could set you up to pursue a number of career trajectories, including moving up to a Regional Director level and/or exploring opportunities within other divisions. Our strong commitment to training and employee development includes: 1) initial training consisting of both informative and required DHS/ICE training; and 2) ongoing training using both face-to-face and online learning systems.
- Diverse, meaningful work -- you'll leverage your resourcefulness and creativity in addressing a variety of reports on a day-to-day basis. The services you provide will represent an alternative to detention for program participants, and support ICE's mission of upholding US law while respecting participants' rights.
- Leveraging technology to create a great work environment -- while G4S is a security solutions company, technology is a core part of those solutions. We also take a proactive approach to using technology to the best advantage for our employees as well as our customers.
- Excellent compensation -- we offer competitive salaries and bonus along with a rich benefits package for our full-time employees, including 100% paid medical coverage, three weeks of paid vacation. Also included are holiday and sick time, flexible spending plan, and 401(k) matching benefits.
More About Your Role
If you're a good fit for this position, you already know most of what this job entails. However, to be sure we're providing a complete picture, here are some details.
Reporting to the Program Director, you will provide direct oversight to a team of five personnel, including Regional HR Managers and a HR Compliance Administrator, as you join us at our DC office in the heart of the nation's capital. In general, your responsibilities include:
- Recommending and developing all HR policies and procedures.
- Providing management with proactive HR support to supplement each departments' goals and objectives.
- Responding to and investigating employee complaints.
- Providing recruitment/resourcing support to ISAP II Directors and Managers to ensure that all recruitment/resourcing requirements are met.
- Ensuring the company performs the DHS ICE Suitability Determination Process for all new hires.
- Ensuring compliance with the company CAP process as part of the HR function.
- Coordinating with legal counsel for compliance and any outstanding legal complaints.
- Managing Workers Compensation program.
- Managing benefit contracts and vendors, ensuring that the effective and cost-efficient benefit offerings are provided.
- Performing compensation management, including determination on FLSA status, and competitive compensation structures.
- Developing and implementing Management Development programs.
- Providing oversight of payroll and timekeeping systems and procedures for the ISAP II contract.
Keys to Success
To excel in this role you will assume full ownership of HR delivery for the ISAP II contract, striking an appropriate balance between forward-thinking strategic activities and hands-on execution of the implementation details. You will also exude the right balance of "high polish and common touch" as you effectively interact with a diverse group of internal and external stakeholders from varying backgrounds who have diverse expectations and experiences. You'll have the ability to sell new ways of thinking and behaving, via influence and persuasion, throughout a global organization and motivate stakeholders to embrace the changes. Other facets of success are to:
- Showcase a customer-centric attitude and proactive initiative in seeing what needs to be done and doing it as well as recommending ways to improve processes.
- Grasp the importance of contract compliance and employee relations and bring a proactive and creative approach to HR within those guidelines.
- Leverage your understanding of staffing forecasting to think ahead of the game in recruitment and proactively keep a pool of candidates ready for background clearance and training.
- Remain flexible as things change in a fluid environment.
- Deliver on multiple, competing priorities and challenging timelines while maintaining "grace under pressure" at all times.
- Inspire excellence and make contributions beyond the scope of your position.
If this sounds like the right mix of challenge and opportunity for you, and you meet the minimum qualifications, we want to hear from you!
Who We Are
G4S is the world's leading international security solutions group. We specialize in outsourced business processes in sectors where security and safety risks are considered a strategic threat.
To be the global leader we have adopted strategies that will ensure our people can face the many challenges ahead. Ensuring our front-line teams are attuned to our customers' needs and G4S Values is therefore essential to our future success.
