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Regional HR Manager, Miami
FL - Miami
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Opportunity Overview
This position offers you the opportunity to be in on the ground floor of an exciting expansion of our current offerings with the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE). You'll enjoy a steady stream of fresh challenges in our fast-paced and dynamic environment, and exercise a degree of autonomy in decision-making and acting as a business partner to local and regional managers. The contract calls for this program to expand significantly over time, and we're hiring with an eye on the future, seeking impact players who can thrive in our dynamic environment and grow with the company.
You will provide proactive human resources (HR) support to about 150 employees (mostly degreed professionals) in either the West or Northeast region. This is a true generalist role providing the opportunity to utilize your broad scope of HR knowledge and experience with a strong emphasis on recruitment and employee development. Pivotal to your success will be an ability to keep contract compliance issues at the forefront of your mind.
To be a good fit for this opportunity you will have at least five years of progressive HR experience covering a broad range of HR disciplines and a PHR or SPHR certification. You also will need a demonstrated ability to work independently, determine logical solutions and assist others in the resolution of issues to balance business needs within compliance requirements. We're looking for a professional with exceptional interpersonal skills and a proven ability to develop productive relationships.
You will be working for G4S and enjoy the stability and resources of a $9 billion company, the world's leading international security solutions group, operating in over 110 countries with more than 585,000 employees. Our values focus on Best People -- we always take care to employ the best people, develop their competence, provide opportunity and inspire them to live our values.
What Else You'll Bring to the Table
In addition to the qualifications detailed above, you must have:
US citizenship.
Fluency in current HR legal practices and regulations, including HIPAA, COBRA, FLSA, FMLA, EEO, Unemployment, and Workers Compensation.
Demonstrated success in full life-cycle recruitment with prior experience in compliance requirements of an Affirmative Action Plan (AAP) a plus.
Familiarity with Leave of Absence (LOA) state and federal regulations.
Proven management skills and impressive and assertive leadership qualities.
The ability to persuade others into action through formulation of strong business parterniships.
A drive to achieve results and high standards of excellence.
Strong verbal, written and interpersonal communication abilities.
Strong organizational skills, including the ability to accomplish demanding timeline objectives, multi-task on assignments and be comfortable with change and coninuous improvement.
Sound judgment and the ability to develop and articulate policies and procedures.
A strong sense of ethics and values.
Excellent analytical and operational performance skills including HR Metrics (staffing rations, KPIs, forecasting).
Presentation skills coupled with an ability to provide internal training.
The ability to travel regionally up to 20% of the time.
A bachelor's degree is preferred but not required.
Our contract with DHS ICE requires that we conduct extensive "suitability" background checks, and they will conduct their own check of all candidates' suitability for entry on duty. To pass both checks, you will need, at minimum:
A clean credit history and good current credit standing.
A criminal record clear of felonies or misdemeanors of a moral or egregious nature.
A clean driving record.
A negative result on an initial drug screen and subsequent random drug tests.
With our technical and geographical infrastructure, along with proven success on our current ICE contract, we are positioned extremely well to be awarded and exceed the performance expectations of the Intensive Supervision and Appearance Program (ISAP II) contract scheduled to be awarded on July 20th, 2009. We will look to you to begin work with G4S on the ISAP II contract beginning August 3rd, 2009 and join our week-long training program in Dallas, Texas. You will play a key role in our company's expansion as a world-class government services provider.
What's in It for You
Broad impact -- you'll be involved in the full spectrum of HR activities, interacting with staff, Program Managers, Regional Managers, the corporate HR Compliance Coordinator, contacts at DHS ICE, and others. The HR team has interactions with counterparts in around the world, as G4S is a global company. The workforce is diverse, the challenges are intriguing, and the environment is fun.
Career development -- we are projecting significant growth for example, plans currently call for opening more than ten new offices within the next year alone. Your success in this role could set you up to pursue a number of career trajectories, depending on your ambition and aptitude. Our strong commitment to training and employee development includes: 1) initial training consisting of both informative and required DHS/ICE training; and 2) ongoing training using both face-to-face and online learning systems.
Diverse, meaningful work -- you'll leverage your resourcefulness and creativity in addressing a variety of reports on a day-to-day basis. The services you provide will represent an alternative to detention for program participants, and support ICE's mission of upholding US law while respecting participants' rights.
Leveraging technology to create a great work environment -- while G4S is a security solutions company, technology is a core part of those solutions. We also take a proactive approach to using technology to the best advantage for our employees as well as our customers.
Excellent compensation -- we offer competitive salaries and a comprehensive benefits package for our full-time employees, including paid vacation, holiday and sick time, medical, flexible spending plan, dental and 401(k) matching benefits.
More About Your Role
If you're a good fit for this position, you already know most of what this job entails. However, to be sure we're providing a complete picture, here are some details.
Reporting to the HR Director, you will join a team which will consist of 3 Regional HR Managers committed to ensuring the HR and Recruiting functions proactively support the ISAP II program, and that HR matters are dealt with promptly , effectively and accurately. You'll be a key member of the Regional Management Team and collaborate with a corporate HR Administrator to ensure consistency of administrative practices and procedures.
Your specific activities will include:
Partnering with Program Managers and Regional Manager to provide sound human resources advice in employee relations and human resources activities that meet the business needs.
Providing recruitment/resourcing support to ISAP II Regional Managers to ensure that all staffing requirements are met within the Affirmative Action Plan guidelines.
Performing and/or coordinating new hire orientation processes through local and regional managers and communicating directly with key support personnel (HR Administrator, Benefits, IT, Payroll, Training) to ensure a flawless new hire process.
Ensuring staff and management understand benefit programs through liaison with the JSI Benefits Administrator.
Posting all open positions internally and externally, reviewing and distributing resumes to hiring managers, coordinating interviews and pre-hire compliance activities, and generating both internal and external offer letters.
Developing a recruitment resource manual and a recruitment process inclusive of Suitability Determination Process, and creating and maintaining a job description database through collaboration with the HR team.
Ensuring the company performs the DHS ICE Suitability Determination Process for all new hires.
Ensuring compliance with the company CAP process as part of the HR function through a working relationship with the HR Administrator for employee file compliance.
Developing, preparing and delivering weekly Recruitment Report on status of open positions, including positions in process and timeline.
Developing a Cost Per Hire (CPH) matrix as the ISAP II recruitment process evolves.
Recommending and developing HR and Recruitment policies and procedures.
Providing regional and local management with proactive HR support to supplement their goals and objectives.
Driving company Values and Human Resources iniatives throughout the region.
Interpreting and administering state and federal HR related regulations to ensure policies and procedures (FMLA, OSHA, Employment Postings etc) are compliant and current with best practices and the ISAP II Statement of Work.
And more.
Keys to Success
To excel in this role you will:
Assume ownership and accountability for your region, paying cloae attention to detail without losing sight of the big picture and how those details fit in.
Grasp the importance of contract compliance and bring a proactive and creative approach to HR within those guidelines.
Remain flexible as things change; for example, we are currently implementing ADP PayForce as our HRIS solution, and you will provide input on optimizing our use of it.
Showcase a customer-centric attitude and proactive initiative in seeing what needs to be done and doing it as well as recommending ways to improve processes.
Collaborate effectively with people at all levels of our organization, translating technical HR concepts into practical language, and adjusting your style to different groups.
Deliver on multiple, competing priorities and challenging timelines while maintaining "grace under pressure" at all times.
If this sounds like the right mix of challenge and opportunity for you, and you meet the minimum qualifications, we want to hear from you!
Who We Are
G4S is the world's leading international security solutions group. We specialize in outsourced business processes in sectors where security and safety risks are considered a strategic threat.
To be the global leader we have adopted strategies that will ensure our people can face the many challenges ahead. Ensuring our front-line teams are attuned to our customers' needs and G4S Values is therefore essential to our future success.
Opportunity Overview
This position offers you the opportunity to be in on the ground floor of an exciting expansion of our current offerings with the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE). You'll enjoy a steady stream of fresh challenges in our fast-paced and dynamic environment, and exercise a degree of autonomy in decision-making and acting as a business partner to local and regional managers. The contract calls for this program to expand significantly over time, and we're hiring with an eye on the future, seeking impact players who can thrive in our dynamic environment and grow with the company.
You will provide proactive human resources (HR) support to about 150 employees (mostly degreed professionals) in either the West or Northeast region. This is a true generalist role providing the opportunity to utilize your broad scope of HR knowledge and experience with a strong emphasis on recruitment and employee development. Pivotal to your success will be an ability to keep contract compliance issues at the forefront of your mind.
To be a good fit for this opportunity you will have at least five years of progressive HR experience covering a broad range of HR disciplines and a PHR or SPHR certification. You also will need a demonstrated ability to work independently, determine logical solutions and assist others in the resolution of issues to balance business needs within compliance requirements. We're looking for a professional with exceptional interpersonal skills and a proven ability to develop productive relationships.
You will be working for G4S and enjoy the stability and resources of a $9 billion company, the world's leading international security solutions group, operating in over 110 countries with more than 585,000 employees. Our values focus on Best People -- we always take care to employ the best people, develop their competence, provide opportunity and inspire them to live our values.
What Else You'll Bring to the Table
In addition to the qualifications detailed above, you must have:
US citizenship.
Fluency in current HR legal practices and regulations, including HIPAA, COBRA, FLSA, FMLA, EEO, Unemployment, and Workers Compensation.
Demonstrated success in full life-cycle recruitment with prior experience in compliance requirements of an Affirmative Action Plan (AAP) a plus.
Familiarity with Leave of Absence (LOA) state and federal regulations.
Proven management skills and impressive and assertive leadership qualities.
The ability to persuade others into action through formulation of strong business parterniships.
A drive to achieve results and high standards of excellence.
Strong verbal, written and interpersonal communication abilities.
Strong organizational skills, including the ability to accomplish demanding timeline objectives, multi-task on assignments and be comfortable with change and coninuous improvement.
Sound judgment and the ability to develop and articulate policies and procedures.
A strong sense of ethics and values.
Excellent analytical and operational performance skills including HR Metrics (staffing rations, KPIs, forecasting).
Presentation skills coupled with an ability to provide internal training.
The ability to travel regionally up to 20% of the time.
A bachelor's degree is preferred but not required.
Our contract with DHS ICE requires that we conduct extensive "suitability" background checks, and they will conduct their own check of all candidates' suitability for entry on duty. To pass both checks, you will need, at minimum:
A clean credit history and good current credit standing.
A criminal record clear of felonies or misdemeanors of a moral or egregious nature.
A clean driving record.
A negative result on an initial drug screen and subsequent random drug tests.
With our technical and geographical infrastructure, along with proven success on our current ICE contract, we are positioned extremely well to be awarded and exceed the performance expectations of the Intensive Supervision and Appearance Program (ISAP II) contract scheduled to be awarded on July 20th, 2009. We will look to you to begin work with G4S on the ISAP II contract beginning August 3rd, 2009 and join our week-long training program in Dallas, Texas. You will play a key role in our company's expansion as a world-class government services provider.
What's in It for You
Broad impact -- you'll be involved in the full spectrum of HR activities, interacting with staff, Program Managers, Regional Managers, the corporate HR Compliance Coordinator, contacts at DHS ICE, and others. The HR team has interactions with counterparts in around the world, as G4S is a global company. The workforce is diverse, the challenges are intriguing, and the environment is fun.
Career development -- we are projecting significant growth for example, plans currently call for opening more than ten new offices within the next year alone. Your success in this role could set you up to pursue a number of career trajectories, depending on your ambition and aptitude. Our strong commitment to training and employee development includes: 1) initial training consisting of both informative and required DHS/ICE training; and 2) ongoing training using both face-to-face and online learning systems.
Diverse, meaningful work -- you'll leverage your resourcefulness and creativity in addressing a variety of reports on a day-to-day basis. The services you provide will represent an alternative to detention for program participants, and support ICE's mission of upholding US law while respecting participants' rights.
Leveraging technology to create a great work environment -- while G4S is a security solutions company, technology is a core part of those solutions. We also take a proactive approach to using technology to the best advantage for our employees as well as our customers.
Excellent compensation -- we offer competitive salaries and a comprehensive benefits package for our full-time employees, including paid vacation, holiday and sick time, medical, flexible spending plan, dental and 401(k) matching benefits.
More About Your Role
If you're a good fit for this position, you already know most of what this job entails. However, to be sure we're providing a complete picture, here are some details.
Reporting to the HR Director, you will join a team which will consist of 3 Regional HR Managers committed to ensuring the HR and Recruiting functions proactively support the ISAP II program, and that HR matters are dealt with promptly , effectively and accurately. You'll be a key member of the Regional Management Team and collaborate with a corporate HR Administrator to ensure consistency of administrative practices and procedures.
Your specific activities will include:
Partnering with Program Managers and Regional Manager to provide sound human resources advice in employee relations and human resources activities that meet the business needs.
Providing recruitment/resourcing support to ISAP II Regional Managers to ensure that all staffing requirements are met within the Affirmative Action Plan guidelines.
Performing and/or coordinating new hire orientation processes through local and regional managers and communicating directly with key support personnel (HR Administrator, Benefits, IT, Payroll, Training) to ensure a flawless new hire process.
Ensuring staff and management understand benefit programs through liaison with the JSI Benefits Administrator.
Posting all open positions internally and externally, reviewing and distributing resumes to hiring managers, coordinating interviews and pre-hire compliance activities, and generating both internal and external offer letters.
Developing a recruitment resource manual and a recruitment process inclusive of Suitability Determination Process, and creating and maintaining a job description database through collaboration with the HR team.
Ensuring the company performs the DHS ICE Suitability Determination Process for all new hires.
Ensuring compliance with the company CAP process as part of the HR function through a working relationship with the HR Administrator for employee file compliance.
Developing, preparing and delivering weekly Recruitment Report on status of open positions, including positions in process and timeline.
Developing a Cost Per Hire (CPH) matrix as the ISAP II recruitment process evolves.
Recommending and developing HR and Recruitment policies and procedures.
Providing regional and local management with proactive HR support to supplement their goals and objectives.
Driving company Values and Human Resources iniatives throughout the region.
Interpreting and administering state and federal HR related regulations to ensure policies and procedures (FMLA, OSHA, Employment Postings etc) are compliant and current with best practices and the ISAP II Statement of Work.
And more.
Keys to Success
To excel in this role you will:
Assume ownership and accountability for your region, paying cloae attention to detail without losing sight of the big picture and how those details fit in.
Grasp the importance of contract compliance and bring a proactive and creative approach to HR within those guidelines.
Remain flexible as things change; for example, we are currently implementing ADP PayForce as our HRIS solution, and you will provide input on optimizing our use of it.
Showcase a customer-centric attitude and proactive initiative in seeing what needs to be done and doing it as well as recommending ways to improve processes.
Collaborate effectively with people at all levels of our organization, translating technical HR concepts into practical language, and adjusting your style to different groups.
Deliver on multiple, competing priorities and challenging timelines while maintaining "grace under pressure" at all times.
If this sounds like the right mix of challenge and opportunity for you, and you meet the minimum qualifications, we want to hear from you!
Who We Are
G4S is the world's leading international security solutions group. We specialize in outsourced business processes in sectors where security and safety risks are considered a strategic threat.
To be the global leader we have adopted strategies that will ensure our people can face the many challenges ahead. Ensuring our front-line teams are attuned to our customers' needs and G4S Values is therefore essential to our future success.
G4S is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
